EU Customers

Information for European Union Customers

FedEx

VAT, Pricing and EU OSS

All prices in our store already include Polish VAT. Our warehouse is located in Gliwice, Poland — an EU member state — so there are no customs duties, no import taxes and no border formalities when shipping to any other EU country. Prices of products imported from outside the EU (such as COOC-certified Californian olive oils, Nemechek Protocol products, fish oils) already include all applicable import duties and EU taxes.

The EU One Stop Shop (OSS) — How It Affects Our Prices

Since 1 July 2021, EU sellers shipping cross-border to private consumers above a threshold of €10,000/year must apply the VAT rate of the buyer's country and remit it to that country's tax administration via the One Stop Shop (OSS). We are registered in OSS and we comply with this rule.

In practice, this means that when we ship an order to Germany, France, Spain or any other EU country, we collect the destination-country VAT and pay it directly to the respective tax office — even though our prices on the website are set with Polish VAT included. For categories where the destination-country rate is higher than the Polish rate, the difference is absorbed from our margin.

In Poland, extra virgin olive oil is taxed at a 5% VAT rate (a super-reduced rate reserved for essential foodstuffs). In several other EU countries the rate on olive oil is significantly higher — see the table below.

Why We Cannot Apply Additional Discount Codes

Because part of every cross-border order is forwarded directly to a foreign tax authority via OSS, our pricing leaves us with no further room for promotional discount codes beyond those already shown on the product page. The price you see is the net price for the product plus the destination-country VAT that we are legally required to pay. We thank you for understanding — this is also why our regular prices are already calibrated to be highly competitive across the EU.

VAT Rates on Extra Virgin Olive Oil (CN 1509 20 00) in the EU

The table below shows the VAT rate applicable to extra virgin olive oil for direct sale to consumers in each EU member state, current as of 2026. Rates may change at short notice — for the official record see the European Commission VAT search tool.

Country VAT on EVOO Standard VAT
🇦🇹 Austria 10% 20%
🇧🇪 Belgium 6% 21%
🇧🇬 Bulgaria 20% 20%
🇭🇷 Croatia 5% 25%
🇨🇾 Cyprus 5% 19%
🇨🇿 Czech Republic 12% 21%
🇩🇰 Denmark 25% 25%
🇪🇪 Estonia 24% 24%
🇫🇮 Finland 13.5% 25.5%
🇫🇷 France 5.5% 20%
🇩🇪 Germany 7% 19%
🇬🇷 Greece 13% 24%
🇭🇺 Hungary 27% 27%
🇮🇪 Ireland 0% 23%
🇮🇹 Italy 4% 22%
🇱🇻 Latvia 21% 21%
🇱🇹 Lithuania 21% 21%
🇱🇺 Luxembourg 3% 17%
🇲🇹 Malta 0% 18%
🇳🇱 Netherlands 9% 21%
🇵🇱 Poland 5% 23%
🇵🇹 Portugal 6% 23%
🇷🇴 Romania 11% 21%
🇸🇰 Slovakia 19% 23%
🇸🇮 Slovenia 9.5% 22%
🇪🇸 Spain 4% 21%
🇸🇪 Sweden 12% 25%

Rates verified as of 2026. Some rates are temporary measures (e.g. Spain's super-reduced rate on olive oil) and may revert without notice. Always check the European Commission's official tool linked above for the most current information.

If you have any questions about pricing, OSS or your specific country, please contact us at info@kreta24.pl.

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